You have a legal obligation to take reasonable care of the goods while they are in your possession. The goods do not need to be in their original packaging however in a sellable condition, and at your own cost and risk. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days.
However you will be responsible for the cost of returning the goods to us. If a full refund including original delivery costs is required then the entire order needs to be returned back to us within fourteen (14) working days. Please note that this does not affect your statutory rights. Some goods are non-returnable for hygiene reasons. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product. We would recommend that you return your items via tracked post. To return an item(s) firstly write a covering letter with your order reference number and return it with your invoice and goods to:
We do our best to ensure all of our customers enjoy a happy shopping experience with however occasionally you may need to return an item. Life in the aftermath isn’t easy, as they and their friends at the Sanctuary work with their limited resources to stabilize the world. Juliette and Warner fought hard to take down the Reestablishment once and for all. Even though Juliette shot him in order to escape, Warner can't stop thinking about her - and he'll do anything to get her back. The mind-blowing events between Shatter Me and Unravel Me are told here from Warner's point of view. Things get even more interesting when an unexpected person from Omega Point’s past surfaces. Juliette is still reeling from Warner's betrayal, and Kenji is trying to balance his friendship with her with his responsibilities as a leader of the resistance against the Reestablishment. And with old enemies looming, her destiny may not be her own to control. As she struggles to understand the past that haunts her and looks to a future more uncertain than ever, the lines between right and wrong – between Ella and Juliette – blur. Which is the truth and which is the lie? Now that Ella knows who Juliette is and what she was created for, things have only become more complicated.
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